NORMAN HOUSE
NURSING HOME
Specialising
in the elderly mentally ill
51-53 Elm Road, Shoebury,
Essex SS3 9PD
TEL: 01702 297217
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Registered with:
Commission for Social Care Inspection
Contracts with:
Southend Primary Care Trust
Southend Social Services
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MATRON: Mrs Lorna
Edwards RMN
Norman House is a twenty bedded, family run home. Established
in 1986, it specialises in Dementia and Alzheimer's disease.
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Aim
To enable each individual to function to their
fullest potential, physically and psychologically in a happy, homely
and therapeutic environment.
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Philosophy
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The patients of Norman House
have limited capabilities and cannot function independently without
help and support. With 24 hour qualified nurse cover we provide
a high standard of nursing care. We work as a team with the use
of the nursing process, ensuring each patient has an individual
care plan.
Our patients are individuals who have human needs, rights and
feelings. The promotion of dignity and independence and the provision
of comfort are high priorities at Norman House. We believe that
the relatives and friends must remain an important part of our
patients lives. We make every effort to educate and support relatives
and encourage visits and participation in patient care.
It is important to maintain a sense of awareness and that of
the environment of the patients. In this respect, patients are
involved in reality orientation and various forms of socialisation
programmes. Spiritual and religious needs are discussed with
the patient and relatives on admission to Norman House.
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Facilities
Specialising in the elderly
mentally ill
Choice of single or companion rooms.
Two main lounges & several small quiet lounges
Conservatory/Dining area
Large garden & patio area with fruit trees
Nurse call alarm system
Hydraulic lift hoist
Bath hoist
Catering: Fresh home cooking with
choice of menu
Visiting Optician, Dentist, Hairdresser & Chiropodist
Activities: Music, Dancing, Outside groups, Walks to local
park & Shops
Friendly Staff: Qualified R.M.N 24 Hours Care assistant with
in house training
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Resident's Charter
To live as fulfilling a life as possible within
your capabilities.
To be treated with dignity and as an individual.
To have personal privacy for yourself, your belongings and your
affairs.
To do things at your own pace and when you want to do them,
independently if you can.
To perform any activity you feel capable of doing.
To have your cultural, religious and personal needs respected.
To be free to make and keep contacts with the community, retaining
access to the available facilities and services.
To be consulted and involved in decisions affecting your daily
living arrangements.
To choose how and with whom you spend your time.
To take any informed risks without being unnecessarily restricted.
To be consulted and involved in your care plan and to be given
the care appropriate to your needs and wishes.
To have the right to say "no" and not to be forced to do anything
against your will.
To have unrestricted visits by relatives, friends, guardian
etc.
To have access at all times to a Qualified Nurse by yourself
or with relatives, friends, guardian etc.
To choose all or none of the above as you see fit.
Examples
We will always address you by the name of your choice
You may bring your own furniture to furnish your bedroom, if
you so wish.
We will carry out any personal or nursing care that you need,
in private, with tact and discretion
You have the right to participate with staff, relatives, friends
etc, in making a personal care plan of your needs and wishes,
also the right to review this plan with staff, relatives, friends
etc, whenever necessary but at intervals of no longer than one
year.
Staff will inform you of any risks involved in any activities
you wish to undertake so that you may decide for yourself what
you feel able or unable to do.
You are free to get up and go to bed at a time that suits you.
You may dust your room, make your bed or help with other tasks
in the home or garden if you so wish.
Help will be given to you to use the skills and to follow interests
that you have had in earlier life, also to aspire to new skills
or interests if you so wish.
You may choose to visit and or stay for short periods with relatives,
friends etc, help and advise will be provided including transport
as necessary. |
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